FAQ

What is Secret Bottle?
Secret Bottle is a wine tasting club. Each month we curate and deliver 3 red wines and 3 white wines from different Australian wine regions bringing you a monthly wine experience where you can try wines before purchasing full bottles.

Whats Included Each Month?

Depending on your club membership, you will either receive 3 x red wines, 3 x white wines or both enclosed in either our wine tasting tubes or full bottles. In addition to the wine, you will also receive our tasting notes and wine education tips.

Where Do The Wines Come From?

With over 100 Australian wine regions, we focus on different regions each month. We usually feature a mix of a well-known region and a sub region as well as those that you may not heard much about. We look for small to medium boutique producers who have something special to offer that might be a little hard to find.

How Do You Maintain The Wine Quality In The Tasting Tubes?
The wine tasting tubes are bottled using a patented machine from Bordeaux, France that uses nitrogen to ensure the wine makes minimal contact to oxygen. The tubes once bottled have an approximate shelf life of 5-6months.

What Happens When I Find A Wine I Like?
After sampling our monthly wines, if you like some or all of them, then we will send you exclusive offers to purchase more either has a half or full dozen of each individual wine or as a mixed pack.

When Do I Get Charged?
Your card will be charged once a month on the anniversary of your sign up date.

What Type Of Payment Do You Accept?
Visa & Mastercard

How Can I Cancel?
You can cancel your membership at any time by emailing [email protected] or calling us on 1300 728 138
Please note that we do not offer pro-rata refunds and you will continue to receive your orders until the billing cycle has finished after cancelling.